Email reminders sending email confirmation for new event to past event attendees

Alisha Rouland

• February 24, 2026 16:52

I have an event page where each time the event renews, I add a new ticket option in form building and update email reminder communication. However, attendees from past events are getting email reminders. How do I ensure that past attendees from completed events are not receiving new email reminders? Is there a way to do this or do I just need to duplicate an event each time and have a ton of the same events in my past tab?

0

• Official comment

  

  RSVPify Support Team

  • February 25, 2026 13:33

  Hello there,
  
  Thank you for reaching out!
  
  

  This is happening because you’re reusing the same event , so your past attendees are still in the Invite List for that event. When you send reminders, the system is looking at everyone tied to that event unless you filter very carefully.

  There isn’t a “reset event but keep structure” feature when reusing the same event. If you continue to use the same event, the guest list and reporting history remain attached.

  Best Practice: Duplicate the Event Each Cycle

  The recommended approach is to duplicate the event before starting a new cycle.

  Go to Event Dashboard → Duplicate Event.

  When you duplicate an event, it copies:
  • Website design
  • Form setup
  • Ticket settings
  • Email templates

  It does NOT copy:
  • Invite List
  • RSVPs
  • Reports
  • Past attendee data

  The new duplicated event starts completely clean with no guest history attached. This prevents past attendees from receiving new reminders.

  You will see multiple past events in your dashboard, but that is normal and actually preferred for clean reporting and communication separation.

  Please don't hesitate to reach out if you have any other issues or questions. We are happy to help!

Please sign in to leave a comment.