I got "paused" too. I read that support is open 24/7 but nobody is answering the chat. Is it closed on Sundays?

Anguilla Animal Rescue Foundation (AARF)

• December 28, 2025 20:36

"Email Sending Temporarily Paused - We’ve put a quick security hold on outgoing messages while we review your account."

Sigh. What do I need to do to get our company back up?

 

Mark B

Anguilla Animal Rescue Corporation

Event is: AARF Wine & Whiskers 2026

Stripe _seems_ to be connected, though I don't know the RSVPify and Stripe systems.

Please help.

 

0

• Official comment

  

  RSVPify Support Team

  • December 29, 2025 21:43

  Hi AARF Team, 
  
  Thanks for reaching out, happy to clarify!
  
  Email sending on the account is temporarily paused due to a security-related trigger. The banners you’re seeing in your account are typically shown when our system detects activity that requires a quick review. In these cases, email sending is automatically disabled as a precaution.

  We do this to protect email deliverability for all users and to ensure messages continue to reach inboxes reliably. Once a review is triggered, our team manually verifies the account and email activity on our end before re-enabling sending.

  We’ve already reviewed and verified the account, and email sending will be restored accordingly. We appreciate your patience, and please let us know if you have any other questions in the meantime.
  
  Best,
  The RSVPify Team

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