Languages Limited
It's quite disappointing that your literature doesn't explain that additional language support is limited only to the RSVP Form. I've paid for Platinum thinking I would get exactly that.
So I either recreate the event, and run two separate events, one for each language. I guess it's doable, but pretty awful user experience.
I think the biggest disappointment, is that it's really not that difficult to develop this platform to support multiple languages. A junior developer could do it in a week, maximum. It doesn't need to automatically translate. Just have multiple entry boxes for language 1, 2, 3. Or have the website builder create a page per language. Really not difficult stuff.
And while the user experience is only limited to RSVP form only - please add in your comparison table literature a little asterix that then states that language support is only available for the RSVP form and not the website builder!!
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Official comment
Hi Timothy,
Thank you for taking the time to share this feedback - we completely understand the frustration, especially if you upgraded expecting full multi-language support across both the RSVP form and the event website.To clarify, switching the language of your RSVP form updates the default system text only and does not automatically translate any custom text added in the Event Website or Form Builder.
The website and form are fully customizable, however, so you can manually enter your content in any language you wish, but at this time, the platform does not support managing multiple language versions of the event website within a single event.
Some users hosting bilingual events choose to duplicate the event or create separate website pages to accommodate each language.
Once again, thank you for your feedback - we will forward this to the team. Also, you can feel free to reach out to our live support chat any time you have any questions or concerns regarding your event. You can reach the live support chat simply by clicking on the message icon in the bottom right-hand corner.
Best,
The RSVPify Team
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