Secondary event capacity limit exceded... how can I at least stop additions

Jody Knauss

• September 22, 2025 18:24

I set my secondary event limit at 56 but I now have 62 registered for it. When I go to the secondary event settings, it shows a set limit of 56 but I am over-registered and it still says "Available." Help.

0

• Official comment

  

  RSVPify Support Team

  • September 22, 2025 20:35

  Hi Jody - 

  Thank you for reaching out. Happy to help!

  We took a look at your event and noticed that some changes made to your event form may not have been published to the live version. This often happens when updates – like adjusting capacity limits – aren’t saved or published before the event goes live, which can result in more registrations than expected.

  If you’re still running into issues, we’d recommend reaching out to our live support chat. Our team can securely access your account, review the details with you, and share screenshots to help resolve the problem quickly.

  Best, 
  The RSVPify Team 

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