Disable 'Can't attend' email confirmation

Albert Erestain

• September 16, 2025 11:28

How do I disable email confirmation for guests that are not attending my event? I don't think it make sense for them to be receiving a confirmation email if they are not coming.

Thank you.

0

• Official comment

  

  RSVPify Support Team

  • September 17, 2025 13:59

  Hello Albert, thank you for reaching out!
  
  Truly sorry to hear about your RSVP not working properly.

  You have an Auto Reminder option in your Email Reminders section.
  This feature will be available to you if you have set the date and time of your event or have at least one calendar invitation enabled. If enabled, all your attending guests will receive up to 2 email reminders before the actual event, and you can set how long before your event the guests receive the reminder(s) - from 7 days in advance to just 1 hour before the event.
  
  I would suggest that you contact our Live Support Chat so our agents can take a look at your account and event with you and get to the root of the issue.
  
  Best,

  RSVPify Team

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