Add on Product

James P Chiarello

• August 27, 2025 22:16

I have several guests that are already registered for the multi day event. kThey reached out to me becuase they have decided to play in the golf tournament we scheduled. The Golf Tournament is an add-on event. 

They are unable to register for the golf tournament via the registration site because they are already registered.

Can I manually add the golf to their registration?

0

• Official comment

  

  RSVPify Support Team

  • September 17, 2025 13:45

  Hello James,

  Thank you for reaching out!
  We are very sorry to hear that your guests are experiencing difficulties adding the golf tournament to their registrations. We completely understand how important it is for your attendees to be able to join all of the events they wish to participate in, and we regret the inconvenience this situation has caused.

  
  You can manually add your guests to a secondary event, and here is an article that would be useful: https://help.rsvpify.com/en/articles/5541456-can-i-manually-add-or-edit-my-guests-responses-to-secondary-event-s

  In order to resolve this as quickly as possible, we kindly ask that you reach out to our customer support team via the live chat on our platform. Our support specialists will be able to review the registrations directly and assist you with adding the golf tournament to your guests’ existing bookings.
  
  Best,
  RSVPify Team.

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