My guests can't rsvp. It says the event isn't accepting additional registrations. What do I do?? Please Help
My guests are attempting to RSVP and a screen pops up saying that RSVPs are closed for this event, but my deadline is actually in a few weeks and my setting show that RSVPs are open and green.
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Official comment
Hi Isabella -
Thank you for reaching out!
Our support team has prioritized your request and looked into this on their end. They’ve already responded via our live support chat, so please check there for their update. If you have any further questions or need assistance, don’t hesitate to get in touch.
Best,
The RSVPify Team -
My guests are attempting to RSVP and a screen pops up saying that RSVPs are closed for this event, but my deadline is actually in a few weeks and my setting show that RSVPs are open and green
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Hi Baha -
It seems like you were on a free plan tier at the time and reached the limit of 100 free RSVPs in your event, so the system closed registrations for it automatically. However, I just looked into your account again, and it seems like you were able to upgrade and increase your RSVP limit, so your event is accepting registrations again.
Either way, if any other questions come up, feel free to reach out.
Best,
The RSVPify Team0
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