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Cant publish

Crispin Cole

I am suspecting the problem to be that invitees have to pay for the boat ride. I had thought about doing this through Stripe. But realizing that this is not a business but what the boat was charging for the dinner cruise, and my task was to pass through the funds, I am thinking that Zelle and Cashapp would be more appropriate. Please let me know how to gen it published. Also I would like my guests to respond individually for the three events.

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5 comments

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  • Official comment
    RSVPify Support Team

    Hi Crispin-

    Thanks for the question, happy to help! We are partnered with a global payment processor called Stripe for processing payments seamlessly with RSVPify. 

    In order to process payments, you'll need an account with Stripe. This is where you will connect your bank account so Stripe can process payments over. You can set the payouts to occur as often as daily in most cases (so no need to wait until your event to access the funds collected). 

    Here are some helpful guides/resources as you're getting started.

    I hope this helps, but let me know if you have additional questions as you're getting ready to collect payments for your event. 

    Best, 
    The RSVPify Team 

  • Crispin Cole

    So why am I not able to publish?

    -1
  • RSVPify Support Team

    Hi Crispin - 

    We had a chance to look into your account, and it seems like you shouldn't have any issues publishing the two events in your account now.  Either way, if any other questions come up, feel free to reach out!

    Best, 
    The RSVPify Team 

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  • Crispin Cole

    Thank you. I am now able to publish, but I am not able to enter the forms pane on preview mode. It asks me for my name and email but doesn't show the events rsvp

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  • RSVPify Support Team

    Hi Crispin - 

     Happy to clarify!

     It sounds like you're referring to the "Find my invitation" block on your form page. 

    The lookup block will be active as long as you have any invitees in your event invite list, the only way to remove it is by deleting your invite list. However, if the event is set to "public" that should not prevent those who are not on the list from moving past this block and registering for the event.

    What you could do here is change the "find my invitation" button to say something else like "continue to RSVP" in Event Settings> Languages & Translations> Customize.

    Best, 
    The RSVPify Team 

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