Guests cannot RSVP
Went through all trouble shooting options and reviewed other community messages.
My guests are not able to RSVP with the link provided. It worked fine in the beginning, but now it takes people to the "find my invitation page".
Our invite is public. What is the issue?
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Official comment
Hi Deidre -
Thank you for reaching out. Happy to help!
It seems like you're referring to the lookup block in your event form.
The lookup block will be active as long as you have any invitees in your event invite list, the only way to remove it is by deleting your invite list. However, if the event is set to "public" that should not prevent those who are not on the list from moving past this block and registering for the event.
What you could do here is change the "find my invitation" button to say something else like "continue to RSVP" in Event Settings> Languages & Translations> Customize
I hope this was helpful. If any other questions come up, feel free to reach out!
Best,
The RSVPify Team
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