Stuck on pending send indefinitely?

Jade Adair

• April 10, 2025 13:36
• Edited

My invites won’t go out. Sent them last night, woke up today and they still say “pending send”. So like 8 HOURS. I could’ve just emailed these ppl by hand if I knew it would take this long to send a whopping 4 emails. Yep 4. WTF. This service sucks compared to other invite platforms.

0

• Official comment

  

  RSVPify Support Team

  • April 11, 2025 16:57

  Hi Jade - 

  Thank you for reaching out. Happy to clarify!

  When you send emails through our email builder, they undergo an automatic security check by our system. Generally, this process is swift and emails are approved within a few minutes. However, the estimated time your email spends in the queue may vary due to the overall email traffic.

  The queue duration is influenced by the volume of emails being processed at any given time. During periods of high traffic, there might be a slight delay in approval times. That said, your email should be approved by now so feel free to let me know if it was sent successfully!

  I hope this was helpful. If any other questions come up, feel free to reach out!

  Best, 
  The RSVPify Team 

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