Unable to change my RSVP to an event
I have RSVP'd to an event for tomorrow evening about 24 hours from now and need to cancel. There is a place on the confirmation that says to edit my response, but when I click it, there is no response. When I try to change the quantity to zero, there is no response. Why have an edit response button if it is non-functional. Guests don't know about your internal rules or bean counting procedure, but surely there must be a simple way using your platform for guests to change their response. Even if they pay you for counting heads, they should at least know that one spot won't be taken. I don't know how to contact the host except through your website, and what I am finding so far is only disappointment. In running your site, you need to consider all of the players involved. The host is Peddinghaus Corp and the event is in Louisville, KY on 4/2/2025 so time is of the essence.
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Official comment
Hi Saul -
Thank you for reaching out. Happy to clarify.
The reason you're unable to change your general admission response is that the event host chooses not to use the "not attending" response for their event. That said, choosing the "Edit response" will only allow you to make changes to the blocks/functions the event host set up on their end.
We, unfortunately, don't have any further event-specific information. We merely provide the technology platform to collect RSVPs for this event. You would have to reach out to the event organizer directly and ask them to apply these changes to your registration.
Best,
The RSVPify Team
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