URGENT: guest names show required when not

Mark Randall

• February 03, 2025 12:40

I have several group tickets (10 seats). I have unchecked "Require all guest info/email" but when I test the reg, it adds 10 guests and requires name, email, etc for each. I need to launch this event today!  Please help!

 

0

• Official comment

  

  RSVPify Support Team

  • February 03, 2025 15:12

  Hi Mark - 

  Thank you for reaching out. Happy to help!

  We had a chance to look into your event, and it seems like only one guest name and email is required upon selecting the group ticket selection. Could you send us a screenshot of what this experience looks like on your end to the live support chat? We'd be happy to look further into that. It could be that there was a ticket selection left out where you didn't disable this option. 

  Best, 
  The RSVPify Team 

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