Manual Verification

Heather

• December 20, 2024 00:10

I am trying to send out my invitation emails and I received the following message when doing so:

"To ensure the safety and security of the RSVPify platform, your account requires manual verification before you can send emails freely. Please try to send your email again in a few hours or contact our passionate support team. We’ll save your email as a DRAFT for now!"

What do I have to do to get my account manually verified?  I really needed these to go out today.  Please advise.

0

• Official comment

  

  RSVPify Support Team

  • December 20, 2024 13:46

  Hi Heather - 

  Thanks for getting in touch!

  It seems like our security protocols temporarily flagged your account and blocked email sending. That said, I went ahead and verified your account on our end, so you should not be encountering this issue again.

  Let us know if you have any additional questions, and apologies for the trouble there!

  Best, 
  The RSVPify Team

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