Process when event capacity is full

Charlotte Mann

• November 14, 2024 11:42

Hi everyone, 

Can anyone shed any light on what happens when an event reaches capacity? I understand that no more registrations can be made, but are registrations that are attempted tracked somewhere so I can operate a waiting list?

It would be helpful to understand if registration details are stored ready for when cancellations are received. 

Thanks

0

• Official comment

  

  RSVPify Support Team

  • November 14, 2024 13:47

  Hi Charlotte - 

  Thank you for reaching out. Happy to clarify!

  At this time, there is no track of the registration attempts made after the event reaches its capacity. However, if you're looking to create a waitlist experience for your event, we would suggest you look into this guide: How do I set up a waitlist?

  I hope this was helpful. If any other questions come up, feel free to reach out!

  Best, 
  The RSVPify Team 

   

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