RSVP Check out

Andrea Hardy

• September 18, 2024 16:26

For some reason when guests go to check out and pay with their cards it is not working for them even though many people have used it and it worked. Why has it stopped working now?

0

• Official comment

  

  RSVPify Support Team

  • September 18, 2024 16:30

  Hi Andrea - 

  Thank you for reaching out. Happy to help!

  Could you try disconnecting and connecting your Stripe account to the event again? Sometimes making changes/updates in your Stripe account can cause a disruption in processing payments for your event. 

  Let me know if that worked for you!

  Best, 
  Julia
  The RSVPify Team 

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