Guests keep getting email reminders to RSVP when they already have

Bree Monture

• August 25, 2024 19:26

I’ve been told RSVPify keeps emailing our guests that have already RSVP’d to rsvp again. Is there a way to disable these email notifications in settings?

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  Julia from RSVPify

  • August 26, 2024 18:21

  Hi Bree - 

  Thank you for reaching out. Happy to help!

  That's quite unusual as RSVPify does not send out RSVP reminders automatically unless you've scheduled them on your end as the event host. I just looked into your event, and it seems like no emails were sent to your guests from your event. However, you do have an automated reminder email scheduled to be sent out 24 hours before the event start time. You can disable this in Event Settings> Email Confirmations & Reminders. 

  I hope this was helpful. If any other questions come up, feel free to reach out!

  Best, 
  Julia
  The RSVPify Team 

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