My final guest cannot RSVP and Pay

Society of Cosmetic Chemists, Florida Chapter, Inc.

• August 23, 2024 20:38

I have one final guest to register for our meeting. Our URL is https://flsccsustainablity.rsvpify.com/ -- I have marked the landing page as "sold out" but as people clear the wait list I have emailed them individually to let them know that they can register by clicking "press enter" and then selecting "wait list spot cleared," and I have been adding spots to my total count as they've become available. This has worked for several different people. Today I tried to have my last person register and they got a pop-up I've not seen before and I cannot figure out what the issue is. Can you please help?

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  Julia from RSVPify

  • August 26, 2024 18:12

  Hi there,

  This is an update regarding the issue reported with errors occurring when guests attempted to submit forms. The problem you experienced was linked to a regional issue with one of our service providers, Cloudflare. Cloudflare plays a key role in ensuring our website operates quickly and securely. Unfortunately, some of their data centers, which handle internet traffic, were facing intermittent issues, resulting in the errors you described.
  
  I’m pleased to inform you that Cloudflare has identified and disabled the service that was causing the core issue. We are no longer seeing any errors being logged, and the form submission process should now be functioning smoothly.

  We sincerely apologize for any inconvenience this may have caused and greatly appreciate your understanding during this time. If you experience any further issues or have additional questions, please don’t hesitate to reach out. We’re here to help.

  Thank you again for your patience, and we wish you a successful event.

  Best,
  The RSVPify Team

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