Attending guest not recording to report
Guest that are planning to attend try to RSVP but it is not recording and reporting to my email I have only gotten notifications when ppl are sending non attending messages.
0
-
Hi there-
Thank you for reaching out. Happy to help!
I had a chance to look into your event, and it seems like you've accidentally added an empty "meal preferences" block to your event form, which is blocking your invitees from submitting their registration. You need to remove this block in Form Builder. Here's a screenshot for your reference:
Once you do that, make sure you click on the "Republish" button at the top of your event page to save the changes to your live event.
I hope this was helpful. If any other questions come up, feel free to reach out!
Best,
Julia
The RSVPify Team0
Please sign in to leave a comment.
Comments
1 comment