I can't add recipients to an invitation email

Black Girls Glow

• July 24, 2024 17:39

Hi. I created an event yesterday on a new RVSPify account and sent invitation emails to 10 invitees individually. The 11th one hasn't worked because I am unable to add the recipient to the invitation mail. A popup keeps telling me I need to contact support to be able to send the email. I have 90 email credits left and I am not sure why this is happening. Any help?

See the image below:

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  Julia from RSVPify

  • July 24, 2024 17:53

  Hi there - 

  Thank you for reaching out. Happy to clarify!

  It seems like our security protocols temporarily flagged your account and blocked email sending. That said, I went ahead and verified your account on our end, so you should not be encountering this issue again.

  Let us know if you have any additional questions, and apologies for the trouble there!

  Best, 
  Julia
  The RSVPify Team 

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  Black Girls Glow

  • July 24, 2024 18:00
  • Edited

  It finally worked. Thanks for your help! So grateful!

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