RSVPs not updating

Kristine Gonzalez

• June 26, 2024 01:43

This is my first time using RSVPify. I haven't officially started sending invites out but I did one for my parents. I sent a link to the event, they completed the RSVP process and submitted their response (attending) and I got a confirmation email saying they were attending. However, no where on the website does it show this update, I also tried to add them as attending on my end but the only change is it shows them attending on the evite list but not the overview or anywhere else. I have shared below some images of the problem as well. Names, emails, and events have been blacked out for privacy.

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  Julia from RSVPify

  • June 27, 2024 11:04

  Hi Kristine!

  Thanks for reaching out! I popped into your event to take a look and I was able to locate RSVPs once the event was changed to "unpublish": 

  

  To clarify, it is likely that these RSVPs were collected on the preview link instead of the published URL. Therefore they are considered test RSVPs and visible only once the event is unpublished again. To prevent the confusion, please share this link with your guests instead: (link)

  Let me know if this makes sense!

  Best, 
  Julia
  The RSVPify Team 

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