Won't accept zip code

Sue Nelson

• June 15, 2024 21:09

A customer is attempting to register for an online event, but when they submit the form, an error message indicates that the zip code is incorrect. Please advise 

0

• Official comment

  

  RSVPify Support Team

  • June 18, 2024 01:47

  Hi Sue, 

  Thanks for reaching out and sorry to hear a guest is having trouble. Do you know what zip code they are entering by chance? Happy to help troubleshoot here. Feel free to reach out to our support team for further assistance as well - they can take a look at your event setup! 

  Best,
  Jess
  The RSVPify Team

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