Published Event but ticket options are all grayed out

Priya Bhatia

• May 15, 2024 18:26

The event has been published but none of the ticket options are clickable. They are visible but grayed out. 

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  Priya Bhatia

  • May 15, 2024 18:30

  I've tried allowing cookies, using different browsers, etc. 

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  Julia from RSVPify

  • May 16, 2024 15:45

  Hi Priya!

  Thank you for reaching out. Happy to help!

  I had a chance to look into your event, and it seems like you've set a "limited number available" option to 1 for your ticket selections. You would have to disable this option or increase the limit in Form Builder> ticketing block settings by clicking on a gear tool icon next to each ticket selection. Here's a screenshot for your reference:

   

  I hope this was helpful. If any other questions come up, feel free to reach out!

  Best, 
  Julia
  The RSVPify Team 

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