manual verification before you can send emails freely

Robert Coles IV

• April 20, 2024 23:29

I am sending an email out for the first time in RSVPIFY and I received the following message when doing so:

"To ensure the safety and security of the RSVPify platform, your account requires manual verification before you can send emails freely. Please try to send your email again in a few hours or contact our passionate support team. We’ll save your email as a DRAFT for now!"

Is this a common protocol? If so, how long is the process and is there anything I need to do?

Thank you

1

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  Julia from RSVPify

  • April 22, 2024 15:11

  Hi Robert!

  Thank you for reaching out. Happy to help!

  It seems like our security protocols temporarily flagged your account and blocked email sending. That said, I went ahead and verified your account on our end, so you should not be encountering this issue again.

  Let us know if you have any additional questions, and apologies for the trouble there!

  Best, 
  Julia
  The RSVPify Team 

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• 

  Roberta & Giuseppe

  • June 16, 2024 15:50

  Hello, 

  Same problem here. Could you please assist with this?

  Thank you

  0
• 

  kate draftz

  • August 03, 2024 01:29

  I have the same problem right now, it will not let me send my invitations without submitting a ticket. Quite annoying.

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