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Can't modify RSVP



  • Julia from RSVPify

    Hi Jennifer!

    Thank you for reaching out. Happy to help!

    In order for your guests to be able to edit their existing registration and cancel, the "not attending" option would have to be enabled in your event form. That said, you can also edit your guest's registration on the back end on their behalf by following this guide: As a host, how do I edit my guest's RSVP or registration?

    I hope this was helpful. If any other questions come up, feel free to reach out!

    The RSVPify Team 

  • Jennifer Lukas

    We have added i the "not attending" option for RSVPs so that if people later need to cancel, they can do so on the platform.  HOWEVER, what we're now seeing in that when the ma capacity is reached, the user sees the custom message of "Sorry we're no longer accepting RSVPs" but are sees the "Not Attending" option (which then prompts for first/last name and email.  Is there are way to NOT have not attending show once Capacity limit is reached?  This is NOT a great user experience :(




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