Email pending send

Sophie Low

• February 10, 2024 17:14

Hello,

How long does an email typically take to send? My email is still pending 1 hour later. Will I be notified when the email does successfully send?

Thanks

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• 

  Julia from RSVPify

  • February 12, 2024 15:11

  Hi Sophie, 

  Thank you for reaching out. Happy to help!

  When you send emails through our email builder, they undergo an automatic security check by our system. Generally, this process is swift and emails are approved within a few minutes. However, the estimated time your email spends in the queue may vary due to the overall email traffic.

  The queue duration is influenced by the volume of emails being processed at any given time. During periods of high traffic, there might be a slight delay in approval times. That said, your email should be approved by now so feel free to let me know if it was sent successfully!

  Best, 
  Julia
  The RSVPify Team 

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  Alicia

  • July 07, 2024 21:23

  Did this work out? 

  I am having the same issue with my event as well. I thought it was an issue with the communication itself so I deleted and resent but it will not allow additional recipients to be added.

   

  The test email went through fine.

   

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