It won't process payment

Brazil Conference at Harvard & MIT

• January 06, 2024 00:06

Attendees are having trouble finalizing their registration because the checkout screen isn't processing the payment. It just keeps loading and doesn't seem to be going through.

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  Julia from RSVPify

  • January 10, 2024 15:20

  Hi there 👋

  Thank you for reaching out. Happy to help!

  Could you try disconnecting and reconnecting your Stripe account again? If you made any changes to your Stripe account, that could likely disable payment processing for your event due to high-security reasons. Let me know if that works for you!

  Best, 
  Julia
  The RSVPify Team 

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