RSVPify popup outlook

Harrison Morris

• November 09, 2023 19:10

I do IT support, we recently took on a new client, and unfortunately we don't have a ton of insight into their environment. One of the users is repeatedly receiving this popup message in their outlook, and we've gone through most troubleshooting methods microsoft has provided. With no luck on the outlook side of things, we're hoping we can find some resolve on the rsvpify side.  Unfortunately our troubleshooting is also limited due to the users being on a shared AVD environment. Any suggestions on how to get this popup to stop appearing would be great.

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  Julia from RSVPify

  • November 09, 2023 19:38

  Hi Harrison!

  RSVPify is partnered with MailGun, which ensures the maximum possible deliverability of email sent from our domains. However, we do not have control over individual recipients' security settings or email clients they use, which is what ultimately determines which folder the email will end up in and how the content will be displayed when it is sent from our domain.

  That said, I did some research on this a bit and found one community post on the Microsoft support page that might help you resolve this, as we cannot affect it from our end: https://www.justanswer.com/microsoft-office/85ej3-constantly-windows-security-pop-asking-enter.html

  I hope this was helpful. If any other questions come up, feel free to reach out!

  Best, 
  Julia
  The RSVPify Team 

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