Not accepting new registrations

jen lopez

• August 29, 2023 12:58

I have the free plan I only reached 43 people and it’s saying they are not accepting anymore applications, but my rsvp says it’s open it says for me to contact support

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  RSVPify Support Team

  • August 29, 2023 13:10

  Hi Jen, 
  
  Thanks for contacting us!
  
  Looks like your subscription was canceled and the billing period that you paid for has expired. After the billing period expired, your upgraded event got closed for additional RSVPs.
  
  To reopen the event, you'd need to upgrade your account again and after that, you'll be able to accept new RSVPs. 
  
  Hope this helps clarify!
  
  Best,
  Keegan
  The RSVPify Team

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  jen lopez

  • August 29, 2023 15:01

  Okay what about my account is an upgrade? I thought it was the free account?

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  RSVPify Support Team

  • August 30, 2023 13:58

  Hi Jen,

  Since this is event-specific, I’ve asked our support team to check this out further -- they will reach out to you via email once they have an update!
  
  Best,
  Keegan
  The RSVPify Team

   

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  Dhruvi Patel

  • May 13, 2025 16:45

  I have the free plan I only reached 94 people and it’s saying they are not accepting anymore applications, but my rsvp says it’s open it says for me to contact support

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