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Not accepting new registrations

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3 comments

  • RSVPify Support Team

    Hi Jen, 

    Thanks for contacting us!

    Looks like your subscription was canceled and the billing period that you paid for has expired. After the billing period expired, your upgraded event got closed for additional RSVPs.

    To reopen the event, you'd need to upgrade your account again and after that, you'll be able to accept new RSVPs. 

    Hope this helps clarify!

    Best,
    Keegan
    The RSVPify Team

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  • jen lopez

    Okay what about my account is an upgrade? I thought it was the free account?

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  • RSVPify Support Team

    Hi Jen,

    Since this is event-specific, I’ve asked our support team to check this out further -- they will reach out to you via email once they have an update!

    Best,
    Keegan
    The RSVPify Team
     
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