Capacity Limit

Tiera Wren

• August 09, 2023 14:01

What is the difference between event capacity limit and the capacity limit i see in my tickets settings?

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  RSVPify Support Team

  • August 09, 2023 20:13

  Hi Tiera, 
  
  Thank you for contacting us and sharing the question with the community!
  
  The event capacity limit that you are referring to is applied to the overall event. So if your event capacity limit is set to 250, that means you can receive up to 250 registrations for that event, and after you receive 250 registrations, the event will close for additional registrations/ticket purchases. 
  
  Limited Capacity Available setting in your ticket settings refers to the number of available tickets for just that specific item/offering. I see that you're selling VIP Packages for the event - if there's a need for that, you can limit that product to (e.g.) 25 purchases, and after 25 purchases that individual ticket tier will close and will not accept additional registrations. However, registrants will still be able to purchase the general admission tickets.

  I hope this helps clarify things for you, but if you have any additional questions, let us know!
  
  Best,
  Keegan
  The RSVPify Team

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