How do QR codes work with edited submissions?
I've been poking around and submitting some test and some real registrations to make sure everything works as I want it to. For now I see that when guests edit their registration they receive a new QR code. Does this mean that their old QR codes become useless and will not work on the day of the event?
I just want to avoid any confusion for them and not sure if I should disable submission editing because I don't want them to receive too many QR codes and then some QR codes are not working on the day of the event.
What is your suggestion I do here?
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Official comment
Hi Jazmine,
Many thanks for reaching out - happy to clarify here!
Any time a submission is edited, that creates a new confirmation and QR code for the guest. However, their old QR code does not become 'invalid' - this means that they can show the first QR code they received when submitting the registration, or the QR code they received after editing the submission, and both will work and they will be able to check-in.Additionally, you can also consider completely disabling QR codes from the confirmation emails, and once the registrations have been collected you can send the QR codes to your guests via the email section of the platform.
Hope this helps clarify but don't hesitate to reach out if you have any additional questions. Thank you for being a part of our community!
Best,
Betty
The RSVPify Team -
How do we manually send the QR via email section?
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Yes, I have noticed that. Even after I update members' email addresses and delete the old email addresses on the RSVPify platform, the old codes still remain and are exported with all the new ones. Is there any way to avoid that?
Thank you.
Cynthia Troske
Member Services Coordinator, North Bay Association of REALTORS®
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