declines require email address

Liz

• July 22, 2023 14:55

The toggle to turn off the email requirement when a guest declines doesn't work. Even when the require email toggle is off it still requires emails for declines.

0

• Official comment

  

  RSVPify Support Team

  • July 24, 2023 14:25

  Hey Liz!

  Thanks for reaching out, and great question! 

  Currently, we need at least one email address per submission, even if it's just one guest saying they can't make it. That means if there's a single person declining, the system will still ask for their email.

  When the setting you mentioned is enabled, it prevents the system from requesting an email address from all declined guests in case there are multiple individuals declining the invitation.

  If you have any more questions or need a hand with anything else, just give us a shout. We're here to make things awesome for you!

  Best,
  Keegan
  The RSVPify Team

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