How do I troubleshoot importing my spreadsheet?

August Tice

• June 12, 2023 11:29

I have 175 names on my invite list and when I import it to RSVPify if gives me only 146 names in RSVPify. What happened to the ones that are missing? How do I troubleshoot this?

0

• Official comment

  

  RSVPify Support Team

  • June 12, 2023 20:44

  Hi August, 
  
  It is likely that the invite list you imported had some invalid fields (i.e "missing identifiers") and due to those fields missing the system was unable to import and create the invitees. Your invitees likely had a missing first name and/or last name and/or email address. 

  If you hover over the number of rows that could not be imported you will be able to see which rows were not imported (see image attached below) -- you can then go back to your invite list spreadsheet and add those missing fields and re-import it:

  

  
  Hope this helps clarify. Thank you for being a part of our community!
  
  Best,
  Keegan
  The RSVPify Team

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