Did the Import Spreadsheet Capability for Invitees Stop Working?

Peter Kane

• May 19, 2023 00:44

I have successfully used the Import Invitee list in the past with a spreadsheet, but it's no longer working.  It asks for a spreadsheet, which I provide but can't seem to process the spreadsheet I successfully loaded before.  I then redownloaded the template and rebuilt a short invitee list and am getting the same behavior - when I press "Next" nothing happens.  Has anyone used this functionality within the last couple of weeks and if so are you seeing any issues?

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• Official comment

  

  RSVPify Support Team

  • May 19, 2023 13:33

  Hi Peter, 
  
  Hope you are doing well today!
  
  We noted that you've reached out to our live support team and they will be reaching out to you to ask for more specifics ASAP!
  
  Best,
  Keegan
  The RSVPify Team
• 

  Peter Kane

  • May 19, 2023 16:40

  Keegan, I got help from Emir, who was able to help resolve the issue.  I will note the resolutions here in case someone else has this problem.  

  1.  My spreadsheets had filters in the columns.  (Possibly I have a setting in Excel that automatically adds them but I'm not sure.)  I had to remove all those filters in Excel before importing.

  2.  I added an extra field in the form and in the spreadsheet - I believe I did this trying to resolve the issue when it first started due to the filters in the sheet - and they are not needed and had to be removed.

  It's now working!

  Peter 

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