Can I edit my guest's response and refund them from RSVPify?

Aurelio Jordan

• April 26, 2023 16:31

One of my guests just reached out to let me know they're not coming. I'd rather not delete them from the list. Is there a way to change their response to 'not attending' and then refund their payment without having to do it through Stripe? 

0

• Official comment

  

  RSVPify Support Team

  • April 26, 2023 16:43

  Hi Arley!

  Of course, you are welcome to change your guests' responses on their behalf and issue a refund for the purchase done through your event from your Dashboard>Overview.

  To change your guests' response, go to Dahboard>Overview and click on the guest name to locate the "Edit" option. Once you've done that, you can change their response from "Attending" to "Not attending".

  This guides provide a detailed explanation of how to issue a refund to your guests: How do I issue a refund for my guest's ticket or payment?

  I hope this was helpful!

  Best, 
  Julia
  The RSVPify Team 

Please sign in to leave a comment.