Confirmation email date

Julia

• April 06, 2023 04:40

Hi there, when I receive the confirmation email for registering for my event, it shows the calendar button and says the event is on July 8. I have the event sent to July 7 in the event settings. How can I get the correct date in the confirmation email?

-1

• Official comment

  

  RSVPify Support Team

  • April 06, 2023 15:33

  Hi Julia!

  Thank you for your question. Happy to help!

  First, make sure that the event date is set up correctly in Setup> Event Settings> Event Details. Once you do that go to your event form in Setup> Form Builder> RSVP block settings and click on the gear tool icon next to the "Attending" selection to ensure the calendar invitation is set to "Primary event Date/Time".

  However, by changing the date in your calendar invitations, the calendars in email confirmations that were already sent out won't change automatically. You will have to resend the confirmation emails with a corrected calendar invite by following this simple guide: How do I re-send the confirmation email?

  I hope this was helpful!

  Best, 
  Julia
  The RSVPify Team 

   

   

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