How do I change my donor info collection page to a different country format?

Julia

• April 03, 2023 04:48

For example Province instead of State or Postal code instead of ZIP?

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  Emir from RSVPify

  • April 03, 2023 14:12

  Hi Julia, 

  Thanks for sharing your question with the community, happy to help here! 

  So, the donor information block is actually set in its field names and they cannot be changed. You can only choose which fields are going to be visible in the donor block's advanced settings, and while they're not restrictive (you can still add a Postal code to the Zip code field), their names cannot be changed. 

  That said, I had a chance to review, and I see that besides the donor phone number (which you can ask for in a separate custom question), all the other information you're requesting can be collected through a 'mailing address' custom question. This question does allow you to change the field names in Setup > Event Settings > Languages & Translations > Customize.

  

  I've done this in one of my own events to show you what it would look like. But feel free to let us know if you need additional clarification on how to set this up within your event! 

  Best, 
  Emir
  The RSVPify Team

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  Julia

  • April 04, 2023 05:04

  That worked very well, thanks for the help.

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